A result oriented professional with nearly 10 years of rich experience in the domain of People Management, Operations, Customer Service, Quality Management and Marketing Operations.
Demonstrated excellence in managing end-to-end operations and overall execution of transition process & meeting the set transition deliverable s.
Areas of Expertise:-
• Staffing
• Training & Development
• Compensation & Benefits Design
• Employee Relations & Team Building
• Performance Appraisals
• Payroll Processing & Statutory Compliance
• Employee Recreation
• Implementation of QMS - ISO 9001:2008
• Attrition Analysis & Exit Formalities
• Process Management
• Customer Relationship Management/Customer Se...