14 years doing what I love-Customer Experience! I spent 13 years at PayPal gaining this expertise by working on my communication skills with customer interactions via inbound phone calls. I went from customer service representative to Senior Agent taking escalations from members and assisting my teammates with question and concerns. I enjoy mentoring and coaching, I took the escalations as my opportunity to mentor and coach each person to a better experience with many ending in a Thank you.
I moved from PayPal to the wonderful world of LinkedIn. I have taken my skills and transitioned into the world of Trust and Safety. I complete data analysis, maintain the spam, investigate fraud,...
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
