鈥� Research and consulting experience as a senior researcher covering project services and outsourcing in the IT services and business services industries. I transformed the coverage of the areas that I researched, launching new services and improving the quality, quantity and impact of offerings.
鈥� Management experience turning around, repositioning, redesigning and running offerings in the publishing industry. I managed teams of up to 23 people in high-pressure environments working to strict real-time deadlines, setting and meeting goals for both quality and financial achievement.
I take a 360-degree view of IT and business services, looking from both end-user and vendor perspective
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