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Personal Information
Organization / Workplace
São Paulo Area, Brazil Brazil
Occupation
System Analist
Industry
Government / Military
About
- Again working as relationship analyst, responsible for demands of Secretaria de Educação, Trabalho e Renda e Assuntos Jurídicos. - Focusing on R&D (research and development), seeking for new solutions for the company, bringing innovations to hardware recycling, and education solutions on mobiles devices. - Working as Supervisor at Service Desk area, mainly on cases relations to business contracts, implementing the ITIL Model: Service Catalog, Business Relations Management and Continual Service Improvement. - Working at new business area, making relationships with partners, bringing new business to the company, making services proposals and controling these demands through CRM Softw...
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