- Again working as relationship analyst, responsible for demands of Secretaria de Educação, Trabalho e Renda e Assuntos JurÃdicos.
- Focusing on R&D (research and development), seeking for new solutions for the company, bringing innovations to hardware recycling, and education solutions on mobiles devices.
- Working as Supervisor at Service Desk area, mainly on cases relations to business contracts, implementing the ITIL Model: Service Catalog, Business Relations Management and Continual Service Improvement.
- Working at new business area, making relationships with partners, bringing new business to the company, making services proposals and controling these demands through CRM Softw...