I am an experienced marketing and product manager. I focus on driving business growth and customer retention through providing a better customer experience and customer journey. Furthermore I have launched multiple new services.
I have experience in publishing, telecommunications, internet service providers and energy utilities and have worked both in B2B and B2C, traditional marketing and online marketing.
Specialties: Product & service development
Customer Experience & customer journey management
Online services development
Channel marketing & retail marketing
Marketing management
Customer service management
Customer acquisition
Direct Marketing and Telemarketing
Product management
...
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