Deputy Manager, IT Application & Infrastructure Support at Japan Research Institute, Ltd.
Industry
Finance / Banking / Insurance
About
Making things happen for nearly 10 years across a wide range of IT Technical Support, IT Project implementations and IT Service Management including team leading. Experienced in ensuring business critical systems are integrated thru major corporate mergers and delivering effective solutions that enhanced workflows within IT Operations and Management.
Proven support experience in IT Outsourcing Environment, In-House IT Departments and mergers between major banking IT systems due to Business M&A. Experienced in establishing effective IT processes and procedures (including service management) that works in the real world.
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