As the support engineer/manager I deliver WW support, covering the entire SANRAD's iSCSI high availability solution, Servers, SAN connectivity and configuration, performance analysis, very close work with R&D for bug resolution, Pre-Sales activities to our distributors and resellers, sale new contracts to our customers.
It is more than 8 years that I work as second level support engineer for enterprise size storage arrays at HP. I am mainly support the hardware, storage related software and operating system connectivity. My main task is to assist EMEA engineers in the field with array related support issues ranging from design and performance issues, remote replication for DR, configura...
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