My Background is a mix between IT, customer support and multilingualism. I speak Portuguese and Spanish at a native level and I speak English fluently. I am customer support oriented professional, I love to solve technical issues while providing a overall good customer experience to customers.
I believe my training, experience, and proven ability as a Tier One Technical Support Specialist and Help Desk Technician both in Vodafone as well as Apple will allow me to significantly contribute to this company.
The role in Atos as an Helpdesk Support Specialist allowed me to develop my IT Skills both in remote support of the users and in specific technologies:
• Basic understanding of Netw...
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