Personal Information
Organization / Workplace
Charlotte, North Carolina Area United States
Occupation
Vice President of Member Experience
Industry
Technology / Software / Internet
About
Dedicated customer minded executive with 15 years experience within subscription services in the Disaster Recovery/Business Continuity and Media Industries.
Expertise in Business Continuity and Broadcast Media within customer experience design, retention, business operation, value-based selling, and team development. The last 6 years I've spent as an executive designing and leading high performing teams, delivering superior experiences to over 5,000 customers with 18,000 locations nationwide.
Respected Customer Experience professional, builder and leader of customer focused organizations committed to service excellence.
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