The Heist Simulation - Participants' Briefing Pack
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The Heist is an immersive team communication scenario. It is a 40min simulation that requires the teams to understand the key objectives, choose key roles, plan and execute and review. The game design is very challenging and includes a series of major obstacles that forces the team to review how they communicate and share information. Using a disruptive learning scorecard (skills matrix) to identify key metrics for team communication enables each participant to diagnose their skill gaps and accelerate their learning. This document is given to the participants before each session of The Heist so they can plan their heist.
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The Heist Simulation - Participants' Briefing Pack
- 2. CONTENTS 1. Introduction 2. The Heist Background Story 3. Simulation Objective 4. Building the Team 5. Research: The Circle Laboratory Blueprints Intelligence
- 3. turn a team of experts into an expert team Most critical errors occur in business at the point where highly skilled people come together to perform as a team. Effective decision making, team collaboration and team communication can be the fundamental factor that determines the successful outcome of the project or the client initiative. Until now, little training provision has existed to rehearse team decision making and collaboration. Scenario training addresses this business need with an approach that no other training methodology can. Critical and time pressured situations can be recreated in a training scenario, so that processes, routines and procedures can be established and communication and collaboration problems can be identified and improved upon.
- 5. Team Leader Black Swan Head of The Circle Inc. The Futurist Nia Ty Walker Flint Hecate Head of The Circle Inc. Team Leader Black Swan Janus Agent Alpha Clients Disruptive Learning Solutions Member
- 6. Welcome to The油Heist! So! I see two new Clients! Hello, we would like to know; what is The Heist? The Heist is an immersive training simulation for business executives to develop key skills. How can we help you? It is based on a team overcoming a series of challenges. The team must collaborate together effectively to win. If you fail, for example by triggering the alarm, you will be captured and must start over.
- 7. FUNDAMENTAL SKILLS - LEADERSHIP - TEAMWORK - COMMUNICATION - CREATIVETHINKING - DISRUPTIVEINNOVATION - DECISIONMAKING - PROBLEMSOLVING - SOCIAL TECHNOLOGIES - RISK TAKING - CONFLICTMANAGEMENT - PLANNING - STRATEGY - TACTICS - COACHING What skills will we work on? Hmmμvery油interesting, With this list we can significantly improve our competences. Here is a list of the key skills your team will develop
- 8. Two monks must face each-other in a duel. But first, they must prepare. How do we learn? Very油simple, You learn by doing ! Next油spring youll face each other, but first learn to fight. Heres an example. While the second trains on a pole, failing and hurting, until exhaustion. The first monk relaxed under a tree to learn kung fu from a book. On test day, the two monks prepared to duel. The match barely started, the first monk went down! You now understand the difference between learning through knowledge and learning by doing.
- 9. How do you coach? We use coaching to develop leadership and teamwork. As one learns by doing, new skills are transferable to the business straight away We focus on individual and team coaching sessions. We use key metrics defined by the teams to structure personalized learning, self- assessment and goal planning.
- 10. What is the story of Conquest ? It is about a battle for power between two corporations. On one hand you have The Circle Inc. Which controls everyone through the power of good management. And on the other hand, you have Black Swan, a secret resistance force fighting to reveal the truth about the power of The Circle. And only one can win !And only one can win! It is about a battle for power between two corporations. What is the story of The Heist? And on the other hand, you have Black Swan, a secret resistance force fighting to reveal the truth about the power of The Circle. On one hand you have The Circle Inc. Which controls everyone through the power of good management.
- 11. We are at the top of our industry, precisely because we listen to you ! And because we carefully study market trends and systematically allocate investment capital to innovations, it promises the best returns! Flint Hecate knows there is only 7 days left before The Circles public offering on NASDAQ and his resulting professional and personal success will make him one of the richest and most powerful man in the world. And then invest aggressively in technologies Which provide you with products of a quality that answers your needs. We have won our #1 leadership position. All i have to do is keep Black Swan out and i will win油!
- 12. If you take the red pill you go back to the dream world of The Circle. The blue pill is the antidote to the red pill. It will open your mind and I will show you how deep the rabbit-hole goes. Ty, the red pills are manufactured on an industrial scale and sold to other companies who want to accelerate their Good Business Strategy. We must stop them. Ty is corporate Medical Director at The Circle, a multi-national which manufactures the red pill, a drug for corporate well-being sold as part of their worldwide health programs with a market share of about 90%. Ty has had some doubts about the real purpose of the red pill and secretly began to run some tests on the drug. He was caught by The Circles internal security agents but with the help of Janus and Nia at Black Swan, he escaped.
- 13. They must break into The Circles secret laboratory to retrieve the chemical formula hidden in a high-security vault. This is Black Swans only chance at disrupting production of the good management pill. The Red Pill is stopping The Cirlce employees from questioning the companys good management culture. Black Swan must now retrieve the formula for the pill and stop its effects. A team of 5 experts have been recruited from within the ranks of Black Swan for this heist.
- 14. We have worked with PRO BTP, Laureate Education, Royal Dutch Shell, Computer Science Corporation, Philips Design, Philips Healthcare And a range of other clients. Our strength comes from the way we have integrated our experience of working in innovation, collaboration, learning and coaching with gaming technologies to create virtual training solutions We help organizations use new technologies to cut training cost and rapidly deploy new skills into their business. We are an award winning team.Who are Disruptive Learning Solutions?
- 16. The OBJECTIVE 5 BlackSwan operatives must break into The Circles laboratory to retrieve the chemical formula hidden in the vault, thereby disrupting the production of The Circles drug.
- 17. The CHALLENGE The simulations challenge is for 1 member of the team to guide the 4 other members through the security systems of the manufacturing site, avoiding the electronic surveillance, obstacles and guard/drone patrols to get into the vault and escape.
- 18. The PLANNER The team Planner has access to the Circles CCTV network and can use this information to guide his team to their objective.
- 19. TEAMWORK The 4 other team members each have tasks that require collaboration in order to achieve a high level of performance. 4) The Technician can proceed to the next set of lasers.
- 20. The Black-hat Hacker The Acrobat The Planner The White-hat HackerThe Technician The Black Swan Team
- 21. The PLANNER: Anonymous AKA. The Brain Height: 1.82m Weight: 91kg Equipment: Command Center (Displays plans and information about the ongoing heist) Rumor has it he was a ex top-manager at a large conglomerate, famous for his experience in crisis-management and incredible patience. Early in his career, he was recruited by Black Swan when it was just starting. He might not be a wise old man, but his time spent with Black Swan means most members look up to him. Over the years, has been captured by The Circle dozens of times, but always found a way out thanks to his deep knowledge of their organization and methods. The Circle know him well too, so he keeps his name a secret and tends to stay in the background and help from a distance to avoid getting caught, again.
- 22. The ACROBAT: Melinda Von Gassner AKA. Tumbler Height: 1.53m Weight: 47kg Equipment: Shockwave pistol (Stuns guards) The youngest daughter of a rich family of Swiss bankers and lawyers Melinda was destined for a career in medicine. She studied ballet at a very young age, but had to stop at the age of 16, when her parents deemed it too time consuming and would keep her from pursuing a good career. When she started university, she met a fellow student whose parents ran a circus nearby. In the evenings, and in secret, she started practicing to become a contortionist. She went on to lead a successful double-life for years, working in as a surgeon by day, and as a contortionist by night. Then the hospital she worked at was taken over by The Circle Health Group, and every employees background and activities were meticulously examined. Forced into early retirement and humiliated in the eyes of her family, she joined Black Swan in hopes of preventing The Circles practices from ruining other peoples lives.
- 23. The TECHNICIAN: Thibault Dags AKA. lArtiste Height: 1.79m Weight: 81kg Equipment: Infrared Glasses (Reveals lasers and heat sensors) After finishing engineering school, Thibault decided to walk across all of Europe and Asia. After two years crossing through countries impoverished by war, disease and greedy governments, he decided to use his training for good and joined Builders Without Borders. He helped build three schools in different countries and over thirty houses only to have one of his projects demolished a few weeks before completion because a large corporation, The Circle, wanted the land to build a new research lab. When Black Swan heard of his struggle, they helped him stop The Circle and finish the project. He soon joined their cause and turned out being a huge asset, putting his eidetic memory and incredible sense of observation to good use. He is quite impatient with his team members, but this does not keep him from being indispensable to the team.
- 24. The BLACK HAT HACKER: Laura Kateb AKA. Icebreaker Height: 1.68m Weight: 64kg Equipment: EMP Pistol (Deactivates drones & movement sensors) Laura was born in a bad part of town. She saw people get beat up, police brutality, drug trafficking, and much worse. She decided to do something about and learned to hack networks in hopes of opening politicians eyes. When she finally learned the truth, that it is actually big companies that rule the world, she joined the infamous Black Swan organization, hoping to end their reign of terror and injustice. Her rough childhood makes her independent to a fault, she takes orders from no one and cant stand to be criticized. But her intentions are true, and she is truly loyal to Black Swans cause.
- 25. The WHITE HAT HACKER: Laurent Lafont AKA. I.T. Height: 1.79m Weight: 82kg Equipment: Detection Scanner (Shows movement sensors fields of view) Trained as a mathematician and an internet security developer, Laurent was rapidly interested in Hacktivism and Hackers in general. Though there is no proof, he is said to have brought to light information that incriminated 10 big companies in the last 5 years. Laurent started working for The Circles I.T. department in order to infiltrate their security system, which is said to be one of the best in the world. A great security system usually means there are things to hide. The problem is, he was caught red-handed. The Circle immediately found out about his activities as a hacker, and gave him a choice: either he helped them by infiltrating Black Swan or they made sure he went to prison for what he did. With no other choice, Laurent infiltrated Black Swan, but no one was counting on him switching allegiance. Though this made him a fugitive, he has become one of Black Swans best assets, regularly helping them bring information about The Circles activities to light.
- 26. The CIRCLE LABORATORY BLUEPRINTS By hacking The Circles infrastructure, our team has been able to gather information about their headquarters. Here are the plans to the building you must infiltrate.
- 33. INTELLIGENCE Surveillance drones & hacked security cameras have permitted us to gather precious information about the building.
- 35. Main Hall
- 38. Generator Room