Erick has a mature approach to managing teams with 16 years of IT experience servicing clients in banking and finance, media advertising, and telecommunications industries. His technical background in app support and system administration, and experience in performing root-cause analysis underpins his ability to effectively manage IT operations and support teams.
Erick is sought-after and known for getting things done for which he has received multiple service excellence awards. He takes accountability of his team's performance to deliver towards business goals by putting in place effective measures and plans for success.
Erick is passionate about emerging technologies as enablers for b...