Personal Information
Organization / Workplace
Katowice, Silesian District, Poland Poland
Occupation
Contact Center Manager
Industry
Human Resources / Recruitment
About
With more than 20 years’ experience in customer care, business operations and development running the National UPC Contact Centre with more than 600 employees and sub-contractors.
I have successfully managed company wide projects including outsourcing, sales and acquisitions with a strong focus on operational results including planning, budgeting, enhanced productivity and cost reduction.
An enthusiastic and positive person with strong people skills, a natural born leader and self-driver. Talented in building an organisational culture and work environment in which people are engaged and highly motivated.
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