Over 19 years of proven :
- People leadership
- Digital business development.
- Internet and digital media expert.
- Paradigm breaking, changing and creating successful business models.
- Extensive experience in Customer Experience, P&L, Managers' Team , budget and leadership in an Internet oriented, competitive, technological and complex environment.
- Leading change, performance of ongoing improvement processes.
- Excellent communication and interpersonal skills, high service orientation.
- Call Center construction and operations expert.
- Organizational Innovation generator .
Specialities: Digital Technologies Savvy
Internet Operation Management
Call Center operations, HR an
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