Senior IT Professional, Project Manager, IT Architect with proven ability to exceed key performance goals. Wide knowledge in Project Management, IT systems integration and Banking & Telecommunications industries. Senior Consultant Trainer in Project Management, Microsoft Project, Change Management, etc. Broad experience to manage the design, implementation, delivery & support of services.
Proficient in building and managing service improvement to increase customer satisfaction.
Ability to setup operational and service level agreements and achieve upon agreed levels.
Ability to manage deliveries by collaboration with virtual teams located globally.
Experience with the Change Management pr...