- Directs the efforts of others in the achievement of the strategic and operational objectives of the group, including improving training and contributing to business metrics
- Manages the hiring, staffing and maintaining of a diverse and effective workforce
- Responsible for career development/planning, performance and pay discussions with team members
- Oversees the planning of course design and support documentation
- Ensures training program(s) and curriculum meet company and customer objectives
- Maintains communication with internal and external customers to ensure effectiveness of training
- Coordinates the staffing and scheduling of training
- Motivates staff and creates t...
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