ºÝºÝߣ

Paris Area, France France

Customer long lasting happiness and performance

Technology / Software / Internet

10 years experience in improving customer performance and customer happiness, based on 2 roles - Head of customer in a technology company - Senior Manager in strategy & transformation consulting firms In a nutshell, I keep trying to - Secure company business (customer retention & customer centricity) - Make things happen internally (corporate planning, change management, organizational design ...) - Manage team directly (4 people) or matrix Management (100 people) - run international project (England, France, Germany, Holland, Switzerland,Asia, America...)