Processing reservations by mail, telephone,or central reservation systems referral.
Processing reservations from the sales office, other hotel departments, and travel agents.
Full knowledge of all type of rooms availability and their location.
Full knowledge about the selling status, rates, and benefits of all packages plans.
Creating and maintaining reservation records by date of arrival and alphabetical listing.
Preparing letters of confirmation.
Communicating reservation information to the front desk.
Communicating cancellations and modifications of reservations to the front desk.
Preparing expected arrival list for front office use.
Assisting in preregistration activities when approp...
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