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Tips for online collaboration
Fried Broekhof
How to conduct effective online Agile Events
Amsterdam  March 2020
Tips to lead distributed teams
2
 Communicate more and more often; direct reports might feel left out
and will feel the need to be informed
 Communicate one-on-one with direct reports; show interest in personal
and individual issues
 Schedule online coffees with direct reports
 Create a newsletter for your Business Unit or Tribe and send messages
Leadership Team
 Have a sharp eye on where and how to improve your collaboration
 Celibrate succes more than you are used to; people will feel the need for
belonging; sharing succes will stimulate this
Communication
 As an organization, BU or Tribe, you need to communicate more frequent
than you are used to
 You need to increase the belonging of our employees
 Possible channels :
 Newsletter
 Digital BU Standup
 Intranet landing page
Possible content is:
 Fun; e.g. sent in a picture of your early morning
coffee or a picture of your digital workspace
 Votes & quizes
 Chapter updates
 Updates and tips on online tooling
 Good practices
3
General tips to facilitate digital collaboration
4
Team communication
 Plan time to collaborate with your team
mates
 Plan virtual coffee moments with your
colleaques
 Set up communication channel for regular
chit-chat
Frequency of meetings
 Rule of thumb is to do more shorter
meetings of maximum 1 hour
 Agree before a meeting or a session on
general rules
 e.g. close all other apps on your
computers
Preparation
 Plan some time e.g. 5 minutes- to prepare
and to check all online connections
 Prepare the meeting even more in advance
Meetings
 Start with a check-in, every meeting, since
these are different times
 Appoint a facilitator for every meeting, please
do rotate the facilitator
 Close your other windows during the
meetings, as they might distract, especially
news channels
 Dont try to rush; online meetings
 it might take some more time, especially
in the beginning
 One speaker at a time; there is a delay in
sound
 Close your meeting with a short check-out
Daily Standup
5
You are probably allready very accustomed to the
Daily Standup.
Its a great way to align on the planning for that day.
Please be careful that the Standup will not end-up in a
status meeting, because its not.
However, since working fully remote is new to us all,
please do take time for a check in of every team
member. If that means, that the Standup will take five
minutes longer, so be it.
Sprintplanning
6
 If you are working Agile, then youre probably used to working with a
Backlog Management tool like Jira or a more basic tool like Trello,
during the Planning Meeting. If not; please start NOW
 Working remote works best, when meetings are well prepared. This is
very applicable to the Sprint Planning Meeting as well
 Be sure that you have refined and estimated (Planning Poker) all the
Stories for the next Sprint in your Backlog Management tool
 Some tips to prepare well:
 All Stories that are Done, are closed
 All Stories that are NOT done, are known and can be moved to the
next Sprint
 The PO has all the Stories for the Next Sprint already prioritized in
the Sprint backlog, meeting the DoR
 The Team has prepared the availability of the team for next Sprint,
and thereby the amount of Story points the team can commit to can
easily be calculated
Proper and clear backlog refinement is always important, but working remote requires
even more discipline in our backlog refinement.
We advice you to plan a Backlog Refinement more frequently than youre used to;
preferably twice a week, for 45 minutes per session
As advocated often, its a good practice to perform Planning Poker during the Refinement
sessions, NOT during the Sprint Planning.
A free online tool you can use is scrumpoker online; https://www.scrumpoker.online/
Backlog Refinement
7
Retrospective
8
Now, more than ever, its crucial to spend time on how you can improve as a team. Please
also pay attention to the more soft side of team performance. Make time to ask how
everyone is feeling and if there is anything you as a team mate can do to help.
There are many free online tools available. You probably all know ideaboardz.com
Also try something different the coming weeks.
Pay extra attention on how the new situation is impacting your team members.
An example of another free online tool you can use is:
https://funretro.io/
There are many different retroboard available. You can vote. You can change the order. Its
all realtime. You can use three public boards for free.
Daily Coffee Break
9
Social interactions are a very important part of our daily live. From time to
time we need to take a break and have some chit-chat with a colleague,
preferably near the coffee machine.
Please, do invite your colleagues from time to time for some social
interaction. This might also be time to discuss the news.
Do share funny information via Whatsapp to your squad-members or use
the Skype Chat.
You could als consider setting up mattermost with your squad. Its free, it
runs on the ING network and its set-up in just a few minutes;
https://mattermost.ing.net/mra/channels/town-square
Sprint review
10
Sprint reviews are the best way to interact
with your stakeholders, to receive direct
feedback on what youve been working on.
And on what you want to do for the next
Sprint.
A good practice to have a standard one pager
to send out to your stakeholders, containing
information like:
 Velocity trend
 Progress towards objectives
 Team happiness (measure it every Sprint!)
 Stakeholder happiness
 Delivered Stories/Features
 Impediments and actions
Especially now we are working remote,
please do send out the Sprint Review
Reports every Sprint to your stakeholders.
Youre stakeholders will love you for it!
User story- or feature mapping
11
A very good practice to breakdown your
Epics into features and Features into
Stories, is Feature- and Storymapping.
Feature mapping is an ideal way to
create a Roadmap for your Product,
Program or team.
Storymapping is ideal for creating a
breakdown of your features for the
upcoming 3 months (QBR-commitment).
A useful online tool to collaborate with
multiple team members online is called
miro.comUsing the free version of miro.com; you can use 3
boards and invite up to 15 team members.

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Tips for digital collaboration slideshare

  • 1. Max. width Tips for online collaboration Fried Broekhof How to conduct effective online Agile Events Amsterdam March 2020
  • 2. Tips to lead distributed teams 2 Communicate more and more often; direct reports might feel left out and will feel the need to be informed Communicate one-on-one with direct reports; show interest in personal and individual issues Schedule online coffees with direct reports Create a newsletter for your Business Unit or Tribe and send messages Leadership Team Have a sharp eye on where and how to improve your collaboration Celibrate succes more than you are used to; people will feel the need for belonging; sharing succes will stimulate this
  • 3. Communication As an organization, BU or Tribe, you need to communicate more frequent than you are used to You need to increase the belonging of our employees Possible channels : Newsletter Digital BU Standup Intranet landing page Possible content is: Fun; e.g. sent in a picture of your early morning coffee or a picture of your digital workspace Votes & quizes Chapter updates Updates and tips on online tooling Good practices 3
  • 4. General tips to facilitate digital collaboration 4 Team communication Plan time to collaborate with your team mates Plan virtual coffee moments with your colleaques Set up communication channel for regular chit-chat Frequency of meetings Rule of thumb is to do more shorter meetings of maximum 1 hour Agree before a meeting or a session on general rules e.g. close all other apps on your computers Preparation Plan some time e.g. 5 minutes- to prepare and to check all online connections Prepare the meeting even more in advance Meetings Start with a check-in, every meeting, since these are different times Appoint a facilitator for every meeting, please do rotate the facilitator Close your other windows during the meetings, as they might distract, especially news channels Dont try to rush; online meetings it might take some more time, especially in the beginning One speaker at a time; there is a delay in sound Close your meeting with a short check-out
  • 5. Daily Standup 5 You are probably allready very accustomed to the Daily Standup. Its a great way to align on the planning for that day. Please be careful that the Standup will not end-up in a status meeting, because its not. However, since working fully remote is new to us all, please do take time for a check in of every team member. If that means, that the Standup will take five minutes longer, so be it.
  • 6. Sprintplanning 6 If you are working Agile, then youre probably used to working with a Backlog Management tool like Jira or a more basic tool like Trello, during the Planning Meeting. If not; please start NOW Working remote works best, when meetings are well prepared. This is very applicable to the Sprint Planning Meeting as well Be sure that you have refined and estimated (Planning Poker) all the Stories for the next Sprint in your Backlog Management tool Some tips to prepare well: All Stories that are Done, are closed All Stories that are NOT done, are known and can be moved to the next Sprint The PO has all the Stories for the Next Sprint already prioritized in the Sprint backlog, meeting the DoR The Team has prepared the availability of the team for next Sprint, and thereby the amount of Story points the team can commit to can easily be calculated
  • 7. Proper and clear backlog refinement is always important, but working remote requires even more discipline in our backlog refinement. We advice you to plan a Backlog Refinement more frequently than youre used to; preferably twice a week, for 45 minutes per session As advocated often, its a good practice to perform Planning Poker during the Refinement sessions, NOT during the Sprint Planning. A free online tool you can use is scrumpoker online; https://www.scrumpoker.online/ Backlog Refinement 7
  • 8. Retrospective 8 Now, more than ever, its crucial to spend time on how you can improve as a team. Please also pay attention to the more soft side of team performance. Make time to ask how everyone is feeling and if there is anything you as a team mate can do to help. There are many free online tools available. You probably all know ideaboardz.com Also try something different the coming weeks. Pay extra attention on how the new situation is impacting your team members. An example of another free online tool you can use is: https://funretro.io/ There are many different retroboard available. You can vote. You can change the order. Its all realtime. You can use three public boards for free.
  • 9. Daily Coffee Break 9 Social interactions are a very important part of our daily live. From time to time we need to take a break and have some chit-chat with a colleague, preferably near the coffee machine. Please, do invite your colleagues from time to time for some social interaction. This might also be time to discuss the news. Do share funny information via Whatsapp to your squad-members or use the Skype Chat. You could als consider setting up mattermost with your squad. Its free, it runs on the ING network and its set-up in just a few minutes; https://mattermost.ing.net/mra/channels/town-square
  • 10. Sprint review 10 Sprint reviews are the best way to interact with your stakeholders, to receive direct feedback on what youve been working on. And on what you want to do for the next Sprint. A good practice to have a standard one pager to send out to your stakeholders, containing information like: Velocity trend Progress towards objectives Team happiness (measure it every Sprint!) Stakeholder happiness Delivered Stories/Features Impediments and actions Especially now we are working remote, please do send out the Sprint Review Reports every Sprint to your stakeholders. Youre stakeholders will love you for it!
  • 11. User story- or feature mapping 11 A very good practice to breakdown your Epics into features and Features into Stories, is Feature- and Storymapping. Feature mapping is an ideal way to create a Roadmap for your Product, Program or team. Storymapping is ideal for creating a breakdown of your features for the upcoming 3 months (QBR-commitment). A useful online tool to collaborate with multiple team members online is called miro.comUsing the free version of miro.com; you can use 3 boards and invite up to 15 team members.