Personal Information
Organization / Workplace
Orlando, FL United States
Occupation
Principal UX Designer
Industry
Technology / Software / Internet
About
7 years of Interaction (UX) Design
11 years of User Research and Usability Studies
6 years of Business Analysis & Requirements Gathering
12 years of Banking & Credit Card Services
13 years of Customer Service
5 years of Training Delivery & Administration
Core Skills: Heuristic Evaluations & Usability Recommendations, Usability Research, Persona Development, Interaction Design, Prototyping, Business Analysis, Process Mapping & Improvements, User Focus Groups, Competitor Research, Product Feature Design, Call Center Applications, Web Applications
Contact Details