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GabyNGONGO

Gaby NGONGO

Personal Information
Organization / Workplace
Togo Togo
Occupation
Chief Information Officer
Industry
Telecom / Mobile
About
 Reporting to Managing Director (Atlantique Telecom Togo) and Group CIO (Atlantique Telecom)  Systems Quality Management.  Analysis - Statistical analysis, forecasting techniques and what-if scenario analysis  Analysis - Contribute CRM requirements to all technical platform specifications, including data warehouse, customer service front end systems, campaign management systems, loyalty management system, website functionality, Call-Center and IVR systems etc  Manage Suppliers contract and Service Level Agreement (SLA)  Policies and procedures.  Strategy and Roadmap  Corporate Business Reporting,  Monitor and manage Information Technology risks  Insure ...
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