飪� Reporting to Managing Director (Atlantique Telecom Togo) and Group CIO (Atlantique Telecom)
飪� Systems Quality Management.
飪� Analysis - Statistical analysis, forecasting techniques and what-if scenario analysis
飪� Analysis - Contribute CRM requirements to all technical platform specifications, including data warehouse, customer service front end systems, campaign management systems, loyalty management system, website functionality, Call-Center and IVR systems etc
飪� Manage Suppliers contract and Service Level Agreement (SLA)
飪� Policies and procedures.
飪� Strategy and Roadmap
飪� Corporate Business Reporting,
飪� Monitor and manage Information Technology risks
飪� Insure ...
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