I have been helping companies increase revenues, profits and customer loyalty as a Marketing Strategist, Senior Program Manager, Product Manager, and leader of Customer Support, Sales Operations and Telesales teams 鈥� for 2 decades.
As a consultant or employee, I stretch to accomplish better than expected results and am passionate about improving customer experience as a key differentiator of success. These qualities and the following skills have brought financial reward and increased customer loyalty to Microsoft, Applied Microsystems and organizations in the healthcare, training and education industries.
Define strategy that works right the first time, informed by research and...
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