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Galal Cv
- 1. Curriculum Vitae GALAL MORSY 1 GALAL MOHAMED MORSY ALI Personal Data: Data of Birth: 03/08/1980 Nationality: Egyptian. Gender, Status: Male, Married. Children: Have 1 Son Address: 2 Suez Canal Builds Flat 9, Port Tawfic, Hod El Dars, Suez, Egypt. E-Mail Address: galal.morsy@hotmail.com Phone Number: Home: (+20) 062 367 7772 Mobile: (+20) 0100 614 3485 Experiences: 2 Years as IT (Computer & Network Troubleshooter) Freelancer. 1 Year as Graphics Designer in (True Color Company). 2 Years as operator in the control room of SOKHNA PORT monitoring & controlling the security cameras, as (P.F.S.O) port facilities security officer onboard of the incoming ships. 1 Year as Technical Support in (Amiral Management Corporation), Full support to all computers & networks of 4 big companies in Sokhna (Royal Logistics, Sokhna Livestock, Sokhna Accredit Labs, ISTCO). 2 Years as Technical Support & Network infrastructure Head in (Sokhna Livestock Company) Full support to all computers & networks. 4 Years as Technical Support & Network infrastructure Head in (IFG for Trading Company) Managing Suez, Ismailia and Cairo Branches. Full support & Manage to all Computers, Servers & Networks, Founder of the official Domain & website (ifgeg.com).
- 2. Curriculum Vitae GALAL MORSY 2 Technical Summary: Operating Systems: Windows Server 2008 R2 Enterprise /9x/NT/XP/Vista/Seven Ultimate, Linux. Office Tools: Microsoft Specialist in Word, PowerPoint, Access and Excel, FrontPage Excellent user. Graphics: Adobe Photoshop, Image ready, ACD See, CorelDraw. Security Systems: Expert in the installation of all types of security cameras like (Vivotek, Dlink, etc) with its DVR and servers and publishing it on the internet, Fingerprint machines (Attendance clock machines), Electronic doors access etc. Network: American University in Cairo (AUC) CISCO USA Network Academy Certificate (CCNA). Server Systems: Microsoft Certified Technology Specialist (MCTS) - (Self Study). Microsoft Exchange Server 2013 Administrator. Microsoft Exchange Server 2013 Core Solutions. Domain Controllers: Ability of installation and managing Proxy, Active Directory, VPN, DNS and DHCP Servers. Websites Developing: php, Html, java scripts, flash content maker (Wordpress, Joomla and E-commerce websites programming) E Marketing: Wordpress, Joomla and E-commerce websites programming, Able to make a professional Customer Support websites based on Ticketing System, Able to create & manage Facebook and social websites campaigns, Able to contact overseas companies to get best offers. Programming: Applications Designing & Coding With Visual Basic 2013 Ultimate. Applications Designing & Coding With Android System Educational Background: Academy: The Future Academy. (Higher Institute for Technological Studies) Qualification: Information Systems. Year of Graduation: 2005 Personal Skills: Able to work independently and efficiently to meet deadlines. Able to promptly support related email, phone calls and other electronic communications. Self motivated, detail-oriented and organized. Experience with hardware and software issues. Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers. Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Typing proficiency: 40-60 wpm. Essential Duties and Responsibilities : Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
- 3. Curriculum Vitae GALAL MORSY 3 Configure software to connect to Internet application servers. Specialist in full Management of Exchange Servers & Expert to do: Installing and Configuring Exchange Servers. Configuring Exchange Recipients and Public Folders. Configuring Client Access. Configuring Message Transport. Monitoring and Reporting (Monitor databases, mail flow, connectivity, Generate reports, Configure logging). Implementing High Availability and Recovery. Configuring Message Compliance and Security. Perform creation of new accounts using company provide software tools. Perform light lifting 10 Kilograms. Identify and correct or advise, on operational issues in client computer systems. Provide training to clients in the use of system and applications as related to Internet. Obtain general understanding of OS and application operations related to company offered services. Aspirations ,Objectives: I am a flexible and committed Senior Technical Support. I am eager to learn new skills and competencies. I am an enthusiastic team player and strive to contribute best practice, standards compliant approaches wherever possible. I seek a suitable position in my Career, Work with Distinguished Team. Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Language Courses: Level 10 Conversation English Course. Level 5 Semi-Final Italian Course Spoken Languages Arabic: Mother tongue. English: Excellent. Italian: Good.