Established a specialised travel agency to focus on a differentiated product offering to corporate customers.
Positioned travel agency to offer a 24hr concierge service to corporate clients in a dynamic market which is exceedingly threatened by on-line services.
Winning business from key target clients.
Actively exceeded customer expectations through a commanding supplier relationship to deliver an efficient and effective premium service.
Increased and maintained a select loyal customer base of local and foreign organisations resulting in sales turnover in excess of 1,000,000 euros with a 20% gross margin and cash flow positive.
Highly commercial and committed to quality and innovation. ...