I'm passionate about excellent user experience, and how it can improve the day-to-day lives of people and business.
As Senior Account Manager at WhatUsersDo.com, I help some of the world's leading brands and businesses better understand the performance of their websites, apps and customer-facing digital services, through remote user testing. I form part of the Managed Service of the company, aiding my clients in improving UX, and ensuring they have the knowledge they need to enact change in their organisation - improving conversions, increasing brand loyalty, and affecting the bottom line.
Specialties: User testing, project management, user-centric design, UX optimisation, mobile devel...
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