I am a highly experienced service management professional and hold ITIL v3 certification, with wide ranging industry experience including central and local government, and blue chip companies in transport and financial services. I have over 25 years IT experience in a wide variety of capacities ranging from service management architecture and design, service delivery management, service improvement, project management, general and service management consulting.
I am a highly organised, creative and energetic professional with key business, project and process management skills. I am an active change manager with an assertive nature, capable of defining strategic direction and implementi...
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