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San Francisco Bay Area United States

Senior Salesforce Consultant at IT Consultant Freelance

Apparel / Fashion

• Independent Contractor • Certified Salesforce.com Administrator and Developer • Service Cloud, Call Center, Knowledge Management and Live Chat Expert • Salesforce.com Solution Architect, Functional Architect, Business Analyst and Consultant • Documents and Manages Requirements, Functional and Technical Design Documents • Agile and Waterfall Methodology Program Management with tools such as Jira • Full Phase Sales Cloud and Service Cloud Salesforce.com Implementations • Salesforce.com Knowledge Management expert • Call Center Service Cloud expert • Conference Room Pilot Coordinator • User Acceptance Testing Lead • Manages Pro