Senior Salesforce Consultant at IT Consultant Freelance
Industry
Apparel / Fashion
About
鈥� Independent Contractor
鈥� Certified Salesforce.com Administrator and Developer
鈥� Service Cloud, Call Center, Knowledge Management and Live Chat Expert
鈥� Salesforce.com Solution Architect, Functional Architect, Business Analyst and Consultant
鈥� Documents and Manages Requirements, Functional and Technical Design Documents
鈥� Agile and Waterfall Methodology Program Management with tools such as Jira
鈥� Full Phase Sales Cloud and Service Cloud Salesforce.com Implementations
鈥� Salesforce.com Knowledge Management expert
鈥� Call Center Service Cloud expert
鈥� Conference Room Pilot Coordinator
鈥� User Acceptance Testing Lead
鈥� Manages Pro
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