Personal Information
Organization / Workplace
Chattanooga, Tennessee Area United States
Occupation
Operations Tech Analyst II - Enterprise Deskside Support at Unum. DeskSide/PC Technical Support II.
Industry
Technology / Software / Internet
About
Personal Web Site http://ginger-moss.branded.me/
Certifications
Microsoft Certified Professional – Windows XP Professional NT 4.0 Server/Workstation
Help Desk 2000 Certified Help Desk Professional
Dell Service Plus Certified Technician - Desktops & Notebooks
Hardware & Software Skills :
Windows 7, Windows XP, 2000, NT 4.0, 9X, Novell,
Symantec Encryption software, SCCM,Inter-Tel, Veritas, Quest, Active Directory, Microsoft Office and SAP
Lotus Notes and Outlook
Desktops – Dell, Gateway and Compaq
Laptops – Dell,Toshiba and IBM
Specialties: IT Support Technician, Remote Control, iPhone and iPad Mobile Device Support, Agile,Scrum, KanBan, ITIL and Service Now
Contact Details