Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
Problem & Major Incident Manager
Industry
Technology / Software / Internet
About
Professional experienced and pro-active manager with over 15 years, experience in IT Service Delivery, currently in FMCG (Brewing and soft drinks), formerly in the Insurance Industry, including 2 years of Project Management and 5+ years of Technical Pre-Sales Consultancy. Experienced in managing teams delivering IT services both nationally and globally for multi-client service desk operation with a national team of 100+ Field Engineers. Skilled in process refinement, leading cultural change and bidding for contracts to £30m in value. Constantly praised for diligence and attention to detail.
Contact Details