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TRAINING IN
CONFIDENTIALITY
Gloria Stanley
MHA609
Health Care Capstone
Instructor: Hwang-JiLu
Submitted: January 27,2017
PRIVACY AND CONFIDENTIALITY
Staff Orientation
 Making sure every new hire understand how important a patients
privacy is concerning their personal information is most important to
all managers. First, they must understand the meaning of privacy.
 Privacy is the right of individuals to keep information about
themselves being disclosed
CONFIDENTIALITY
 Confidentiality is how to treat private information once it has been
disclosed to others or ourselves.
TRAINING
 All managers should educate all new hire on confidentiality issues and
the companys policies and procedures. They should learn about the
following in order to understand what is considered confidential.
AMERICAN WITH DISABILITIES ACT OF 1990
Requires employee medical and disability information be kept
confidential and limits access to those employees who have a business
need-to-know. New hire will be educated to just what information
they will be obligated to see  which depends on their position.
HIPAA HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996
According to Erickson & Millar, (2005), HIPAA was the first national
legislation protection of their health insurance information. This act is
known as Protected Health Information. The act has guidelines every
manager must educate new hire about.
Reference
Erickson, J., & Millar, S., (2005), Caring for Patients While Respecting Their Privacy: Renewing Commitment
The Online Journal of Issues in Nursing, Retrieved from http://www.nursingworld.org
STAFF HANDBOOK
 Managers would need to make sure each new staff understand the
written confidentiality policies and procedures placed in their
handbook.
NON-DISCLOSURE AGREEMENT
Managers will need to make sure staff understand the importance of a
non-disclosure agreement. Non-disclosure agreements is a legal
contract between at least two parties that outlines what is considered
confidential.
EXTRA STEPS
Managers should make sure new hire ( concerning this article it would be
done for all the employees and then continue with new hire) understand all
of the information presented and they could have given out certain codes for
every employee that has the right to access the information presented in the
article. This code will show the manager just who is accessing a certain
patients information. This is done within my workplace-we have codes and
our supervisors can tell when we accessed a certain clients information.
And only our supervisor has access to every possible confidential information
of all of our clients. If this type of software was in place with the UCLA
Hospital the managers would have known a head of time who was looking
into the information concerning the celebrities and they could have dealt
with this infringement quickly.
CONSEQUENCES
Managers should make sure all new hire would learn and understand
about the companys corrective action plan if an employee violate the
policies set forth my a company or organization if they violate the
written confidentiality policies or procedures. Which could me
termination.
The manager in this article should have.
UCLA manager should have had a written confidentiality
policy/procedure that needed to be made known to all staff. The staff
should have known about the American with Disabilities Act of 1990
and HIPAA which would enlighten the staff just how important patients
privacy really is. The manager should have educated all staff on the
difference between privacy and confidentiality. Non-disclosure
agreement and the companys corrective action plan should be well
known to all employees. I think concerning this articles I would have
fired all of the staff that infringed on the personal information of the
hospital and this would have been done to make a statement. That we
will not accept this kind of infringement on our patients information.
This will cause our patients not to trust the hospital.

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Training

  • 1. TRAINING IN CONFIDENTIALITY Gloria Stanley MHA609 Health Care Capstone Instructor: Hwang-JiLu Submitted: January 27,2017
  • 2. PRIVACY AND CONFIDENTIALITY Staff Orientation Making sure every new hire understand how important a patients privacy is concerning their personal information is most important to all managers. First, they must understand the meaning of privacy. Privacy is the right of individuals to keep information about themselves being disclosed
  • 3. CONFIDENTIALITY Confidentiality is how to treat private information once it has been disclosed to others or ourselves.
  • 4. TRAINING All managers should educate all new hire on confidentiality issues and the companys policies and procedures. They should learn about the following in order to understand what is considered confidential.
  • 5. AMERICAN WITH DISABILITIES ACT OF 1990 Requires employee medical and disability information be kept confidential and limits access to those employees who have a business need-to-know. New hire will be educated to just what information they will be obligated to see which depends on their position.
  • 6. HIPAA HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 According to Erickson & Millar, (2005), HIPAA was the first national legislation protection of their health insurance information. This act is known as Protected Health Information. The act has guidelines every manager must educate new hire about. Reference Erickson, J., & Millar, S., (2005), Caring for Patients While Respecting Their Privacy: Renewing Commitment The Online Journal of Issues in Nursing, Retrieved from http://www.nursingworld.org
  • 7. STAFF HANDBOOK Managers would need to make sure each new staff understand the written confidentiality policies and procedures placed in their handbook.
  • 8. NON-DISCLOSURE AGREEMENT Managers will need to make sure staff understand the importance of a non-disclosure agreement. Non-disclosure agreements is a legal contract between at least two parties that outlines what is considered confidential.
  • 9. EXTRA STEPS Managers should make sure new hire ( concerning this article it would be done for all the employees and then continue with new hire) understand all of the information presented and they could have given out certain codes for every employee that has the right to access the information presented in the article. This code will show the manager just who is accessing a certain patients information. This is done within my workplace-we have codes and our supervisors can tell when we accessed a certain clients information. And only our supervisor has access to every possible confidential information of all of our clients. If this type of software was in place with the UCLA Hospital the managers would have known a head of time who was looking into the information concerning the celebrities and they could have dealt with this infringement quickly.
  • 10. CONSEQUENCES Managers should make sure all new hire would learn and understand about the companys corrective action plan if an employee violate the policies set forth my a company or organization if they violate the written confidentiality policies or procedures. Which could me termination.
  • 11. The manager in this article should have. UCLA manager should have had a written confidentiality policy/procedure that needed to be made known to all staff. The staff should have known about the American with Disabilities Act of 1990 and HIPAA which would enlighten the staff just how important patients privacy really is. The manager should have educated all staff on the difference between privacy and confidentiality. Non-disclosure agreement and the companys corrective action plan should be well known to all employees. I think concerning this articles I would have fired all of the staff that infringed on the personal information of the hospital and this would have been done to make a statement. That we will not accept this kind of infringement on our patients information. This will cause our patients not to trust the hospital.