I am a Digital Customer Experience individual with 15+ years of experience in digital channels, out of which 10+ years of experience in Management, Customer Experience Design & Strategy, and Telecommunication Sector.
My deep skills and breadth of expertise is combined with a profound educational background of having masters degree in computer sciences and several other certifications. What sets me apart is my expertise in Online Customer Experience that matches content, functionality and brand personality to user expectations to ensure the intuitiveness (design for ease of use), attractiveness (creative design), and utility (functionality) across different digital channels (web and mobi...
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