Senior Manager with over 12 years experience in business consulting focused on performance improvement and adjustment to new technological or legal scenarios.
Responsible for BPM projects (Process Management) and Intensive Capital Projects Office in TOTVS Consulting clients. Deep knowledge in:
• Integrated Operations;
• Modeling and Process Improvement (BPM);
• Systems Implementation;
• Implementation and Intensive Capital Project Management;
• Contract Management (claims analysis, change orders, etc.);
• Change Management.