The Dark Side Of Enterprise 2 0
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The potential of seamless contact with anyone anywhere at any time seems to promise improvements in productivity, most ROI calculations overlook the hidden costs to this ubiquitous access. A growing body of research is showing the already overly interrupt-driven, multi-tasking work environment can be detrimental to productivity and even the quality. Further, on-line access and collaboration is still less effective than in-person meetings. Finally, these technologies align better with some individuals personalities. This session will explain how to look into the psychology of the individual and the organization to anticipate where these misalignments lie and provide strategies for mitigating them.
The Dark Side Of Enterprise 2 0
- 1. The Dark Side of Enterprise 2.0 Kathleen Culver, Greg Lowe
- 2. Kathleen Culver Business Analyst, Research Junkie and Skeptic Greg Lowe Social Media Strategist, Founding 2.0 Adoption Council member, Architect and STILL Corporate Troublemaker
- 3. The promises of Enterprise 2.0 Increased productivity Anywhere/anytime access Better sense of connection Unlock hidden expertise Everyone has a voice Consumer, not producer controlled Community is smarter than individuals Culture Change Image used under Creative Commons from: Cessna 206
- 4. Flexible Access Benefits More choices SMEs at the fingertips Fast answers to questions Better sense of connection Image used under Creative Commons from: Andr辿 Felipe de Medeiros'
- 5. Impact More interruptions Risks Loss of productivity Lost sense of accomplishment Loss of deep analyses Loss of flow Image used under Creative Commons from: Ottoman42
- 6. Always On Benefits Never disconnected Work/life balance Instant gratification Im not alone Image used under Creative Commons from: Fellowship of the Rich
- 7. Impact No downtime Risks Less play Risking tight connections Burnout Reduced performance
- 8. Always Virtual Benefits Diverse inputs Work/life balance Lower Real Estate & travel expenses Green Image used under Creative Commons from: fenstrebme
- 9. Impacts Risks Loss of Face time Misunderstandings Cant emote very well ;*) Loss of information exchange Less camaraderie and rapport Image used under Creative Commons from: gari.baldi
- 10. New 2.0 Venues Benefits Broader input/perspective (Crowd Sourcing) Multi-lingual advantages Building corporate knowledge New corporate behaviors and culture Image used under Creative Commons from: ecstaticist
- 11. Impact Exposure bias Risks Quiet ones crowded out More noise False statistical confidence Old behaviors concealed in new clothes Image used under Creative Commons from: Stuck in Customs
- 12. Information candy store Benefits Easy access to SMEs Fast answers to questions Better sense of connection Image used under Creative Commons from: jaeming
- 13. Impact Information overload Risks Loss of productivity More choices reduces confidence Analysis paralysis Decisions based on mis-information Image used under Creative Commons from: luxomedia
- 14. Always Retrievable Benefits No information loss Searchable Content rated & tagged Individuals are not information managers Image used under Creative Commons from: dolescum
- 15. Impact Big Brother Risks More posturing No fresh starts
- 16. Bottom Line.NO WORRIES The Dark Side STILL can't be quantified Enterprise 2.0 is STILL safe from business case risks BUT there may be costs to the individual
- 17. Mitigation Avoid Alert Fatigue Unplug yourself Make your smile count (in person) Remember the Wall flowers Filter out the noise (Eat Healthy, Exercise More) Image used under Creative Commons from: juicyrai
- 18. Easier said than done Dopamine junkies Fears . Disconnection Invisibility Seeming uncommitted Imperfect foresight Immunity to Change Image used under Creative Commons from: Scorpions and Centaurs
- 19. Unplug Remember Reach-out Focus Manage our attention as vigorously as our time or money or any resource dear to us
- 20. More information http://313kec.wordpress.com/ http://greg2dot0.wordpress.com Kathleen kathleen.culver@alcatel-lucent.com Greg greg.lowe@alcatel-lucent.com