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GregoryVera

Gregory Vera

Personal Information
Organization / Workplace
Johannesburg Area, South Africa South Africa
Occupation
Technical Solutions Adviser
Industry
Technology / Software / Internet
About
# 12 Years Experience in the IT field (Since 1995) # Up to 7 years’ experience in an ISP environment (Since 1999) # Experience in setting up and troubleshooting Wireless (UHF), Wimax, Wifi, Fibre, HSDSL and ADSL Broadband Networks including dial-up. # Excellent working knowledge of all Windows® Operating Systems and a number of Linux distributions. # More than 9years’ successful experience in customer service and support with recognized strengths in problem-solving and trouble-shooting. # Ability to train, motivate, and supervise customer service employees # Very solid computer skills # A team player, acknowledged as “Total Quality Customer Service Professio
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