# 12 Years Experience in the IT field (Since 1995)
# Up to 7 years鈥� experience in an ISP environment (Since 1999)
# Experience in setting up and troubleshooting Wireless (UHF), Wimax, Wifi, Fibre, HSDSL and ADSL Broadband Networks including dial-up.
# Excellent working knowledge of all Windows庐 Operating Systems and a number of Linux distributions.
# More than 9years鈥� successful experience in customer service and support with recognized strengths in problem-solving and trouble-shooting.
# Ability to train, motivate, and supervise customer service employees
# Very solid computer skills
# A team player, acknowledged as 鈥淭otal Quality Customer Service Professio
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