Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Tier One Technical Support and/or Help Desk role. Work well independently, or in a group setting providing all facets of computer support such as Troubleshooting, Installations, Networking, Close Circuits Camera Installation with Digital Video Recording Online System and Maintenance. In-depth Knowledge and Understanding of Numerous Software Packages and Operating Systems Skilled in providing Customer and End-User Help Desk Support Easily Identify and Resolve Technical issues and Concerns. Excellent Communication and Presentation Capabilities