 Customer Service executive with over 15 years’ experience – as both practitioner and consultant.
Performance-driven executive with a distinguished career hallmarked by solid accomplishments in developing and executing top flight strategies for customer experience, acquisition and retention. Has an exceptional track record of performance in directing high-level customer experience strategies that have consistently produced exceptional bottom line results. Catalyst for change, innovation, and process improvement with a strong commitment to achieving corporate goals. Creates a superior customer experience by delivering services that meet or exceed customer expectations through the ...