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Himshobha

Bajaj Finserv

Personal Information
Organization / Workplace
Pune Area, India India
Occupation
Customer Experience Head
Industry
Finance / Banking / Insurance
About
Customer experience professional driving organisational and cultural change required to successfully implement customer experience ecosystems thereby improving customer relationships, service levels, increase productivity and facilitate profitable growth by cultivating customer advocacy. Can identify the top drivers for organizations success with its customers, to make accurate decisions in the way organizations service, communicate with and responds to their customers. Work with cross functional teams to drive process, people changes through strategic and cultural initiatives in line with customer outcomes. National and International exposure as a business consultant; with process imp...
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