Social Business Strategy Planning- Assessment and Business Case Development, Project Road-Mapping and Resource Alignment, Metrics and Scorecard creation. ( putting a strategy in place first)
Brand Monitoring, Analysis and Analytics- Brand Baseline Creation, Dashboard Development, Tracking Programs on Industries and Competitors, Identify Brand Influentials (grow big ears and learn "new paradigm of listening")
Implementation Support- Content Management strategies driving UGC (User-generated content), Community Management and Lifecycle Planning, Social and Collaborative Tools Assessment, Influencer Programs,Organizational Staffing Assistance, Social CRM program development- social selling ...
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