Hugh has over 20 years experience working in technology, management consulting and analytics roles, always with a focus on improving customer operations and marketing. He has a lengthy track record of holding influential positions and developing successful business strategies. Prior to joining The Burnie Group, Hugh founded his own practice, Client Lens Group, has run customer analytics and database marketing departments at Nielsen and Telus, worked as a consultant at McKinsey & Company, and has led applications, infrastructure and Project Management departments at EDS.
Hugh helps clients develop strong data-based insights, streamline and automate their operations, and serve their cust...
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