Experience in many aspects of I.T. at Fortune giants McKesson, CitiBank, American Stores and Safeway. Always looking to work with others to make a real difference. Results oriented Leader in IT Operations and ITSM implementations. Experience in startup and management of teams and processes such as Event, Service Desk, Configuration, Change, Problem, Incident as well as Data Center Management. Interested in all areas of Computer Operations, Systems Management, Automation and Service Management.
Specialties: * Bridging the gap between technology and business.
* Certified ITIL Service Manager (Red Badge)
* Certified ITIL Service Delivery
* Certified ITIL Service Support
* Enterprise Manage...
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