Through 20+ years of CX Design (customer experience), 14 years of UX Design (user experience) and 12 years of sales and business development, Ivan is an expert at translating user and market research findings into actionable, audience-specific language and business results. He has worked internationally in client-side and agency-side roles as a consultant, manager, researcher and solutions designer.
He also consults with clients on all aspects of enhancing learning and performance in the workplace. A seasoned tech expert and learning coach, he combines talent development and technological innovation with proven sustainable and measurable business impact.
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