Within 23 wards, Tokyo, Japan Japan
Senior Manager, Cloud Success Team
Technology / Software / Internet
Responsible for Customer Success Management.
Acting as a customer advocate within Oracle.
My main focus is Fusion ERP customers.
- Performed as a liaison/communication hub/SPOC for customers and internal experts.
- Managed multiple projects customer is running simultaneously as a program manager.
- Provided support in several aspects so my customer can complete projects on time.