I am a seasoned Service Delivery Manager who successfully delivered projects for among others HP/ABN AMRO, RBS and FIS. I am an intuitive communicator with strong coordination skills. Confidently building professional and supportive relationships with senior management, business users, sponsors, project teams and setting up governance required for successful delivery of services. I have a goal oriented mentality and I am an out- of-the- box, Innovative and lateral thinker with proven problem solving abilities. I am a Certified Scrum Master, ITIL, ISO20000 and BiSL certified which helps me to level with the different teams/stakeholders I am working with.
As coach and people manager I hav...
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