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Personal Information
Organization / Workplace
Greater Denver Area, Colorado United States
Occupation
Society - Culture - Experience - Technology
Industry
Design
Website
About
I’ve been a neurophysiology researcher, an IT manager and a vice-president of sales and marketing. I have inspected factories in Xi’an, negotiated deals in Guadalajara and lectured in Bogotá. I’ve branded companies, products, services and cattle. I help companies design ways to better serve their customers. I also help companies design ways to better communicate their value to their customers. This always involves technology. Sometimes technology helps. Often technology -or the way it is used- hurts. I think, speak and write about the relationship between companies, people, technology, and culture. You can see some examples of my talks at Journey Driven Business Model Design (http://ww...
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Presentations(5)Ìý

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The future of sales and marketing 2017
The future of sales and marketing 2017The future of sales and marketing 2017
The future of sales and marketing 2017
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The Service Differentiator
The Service DifferentiatorThe Service Differentiator
The Service Differentiator
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Understanding and implementing game mechanics.
Understanding and implementing game mechanics.Understanding and implementing game mechanics.
Understanding and implementing game mechanics.
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