Jan Karel Schlichte Bergen holds a Bachelors degree in Electrical Engineering and a Masters degree in Business Administration at the Technical University of Twente. He is still working in a role where technology (telecom and IT) and commerce are combined. Moved from marketing, sales and general management roles within multinational enterprises setting up his own companies for distribution of call center products to Telco's and endusers, and providing telecoms consultancy and interim management services for a variety of enterprises.
With his accumulated knowledge of the call flows of many telecom systems he developed algorithms to turn the data collected in databases into usable reports o...