Experienced executive, both at a strategic and operational level, with strong track record in developing, driving and managing business improvement and development, change management, culture and leadership transformation, innovation management and customer experience programs.
Have worked with value-adding leadership and transformation tools creating both top line and bottom line growth. By constantly challenging the way things are done combined with the organizational refocusing programs have been the key factors in obtaining the results:
• Financial improvement
• Brand visibility and value
• Increasing customer satisfaction
• Increasing employee engagement and motivation
• Raising d...