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The future of digital PR: Are
hero campaigns a thing of
the past?
Jane Hunt // JBH - The Digital PR Agency
slideshare.net/janeyhunt
@jbh_jane
Digital PR is going through a transition
@brightonseo @jbh_jane
@brightonseo @jbh_jane
In the past it was traditional to sink
resources into hero campaigns
Planning multiple campaigns
across the year
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Creating all-singing, all-dancing
interactives
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Waiting months for campaigns
to 鍖nally go live
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Being disappointed when the results
dont match the investment
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Then came COVID-19
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And we all had a little panic
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Many brands worried about saying
the wrong thing and some paused
all PR activity
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Journalists lost jobs, many were
furloughed & others had crazy workloads
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This had a huge impact on the kind of
pitches journalists wanted
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Which called for a di鍖erent
digital PR strategy
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One that was more 鍖uid
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As hero campaigns didnt 鍖t the
news agenda anymore
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It was hard to plan far into the future
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So the focus became
How do we build links now?
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The solution was reactive PR...
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Freezing resource-intensive campaigns -
we looked for quick-to-market opportunities
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To be of value to consumers
in a time of crisis
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and provide escapism
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This was the content
journalists told us they wanted
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And they needed stories
FAST
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We saw this is an opportunity to build
thought leaders
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Borrowing strategy from content
marketing
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Providing useful content that answered
search queries
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@brightonseo @jbh_jane
Using data to tell
a unique story
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@brightonseo @jbh_jane
And o鍖ering quotes to position them
as market experts
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@brightonseo @jbh_jane
Plus some easy-reading stories to
lighten the mood
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@brightonseo @jbh_jane
Whilst building links.
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So how did we do?
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@brightonseo @jbh_jane
 We built more links than ever before
 Links were more relevant AND consistent
 Coverage across online / print / TV / radio
 Results ALL stakeholders were proud of
But we couldnt have
done this alone...
@brightonseo @jbh_jane
Building links
isnt a solo sport.
@brightonseo @jbh_jane
We worked closely with SEO and
internal PR teams
@brightonseo @jbh_jane
1
Got buy-in from stakeholders early on
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2
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3
Pitched ideas weekly to clients
The beauty?
We cemented our relationships - with SEO,
PR and marketing teams
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Weve learnt that timing & speed
are everything
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@brightonseo @jbh_jane
1
You need to be agile with ideas
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2
Let the story speak for itself
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3
Get your story out today, not tomorrow
But being agile isnt easy
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@brightonseo @jbh_jane
1
Clients need to trust you
You need processes for quick sign-o鍖
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2
You need a team that can turn things
around that day
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3
Dont just read the headlines -
Go deeper.
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4
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Lastly, pay attention to the details
dont f**k it up
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So what did the pandemic teach us?
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During a crisis you need to
let go of previous plans
@brightonseo @jbh_jane
Big campaigns
arent always
the heroes...
@brightonseo @jbh_jane
...shout out to the humble listicle!
Relationships are key to success -
and not JUST with journalists
@brightonseo @jbh_jane
What does the future of
digital PR look like?
@brightonseo @jbh_jane
A more blended approach
(mix of hero content, reactive & corporate PR)
@brightonseo @jbh_jane
1
@brightonseo @jbh_jane
2
Less focus on hero campaigns - take
cues from the news cycle
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3
More focus on wider business objectives
- think beyond links
Key takeaways...
@brightonseo @jbh_jane
1. The future of digital
PR is blended
@brightonseo @jbh_jane
2. Develop relationships with all
stakeholders
@brightonseo @jbh_jane
@brightonseo @jbh_jane
3. Being agile is
crucial for campaign
success - today and
tomorrow
THANKS FOR LISTENING!
For more digital PR thoughts
follow me: @jbh_jane
jbh.co.uk
@brightonseo @jbh_jane

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