Greater Seattle Area United States
IT Service Management System Analyst II
Human Resources / Recruitment
Process and analyze change requests to the IT production environment ensuring collision avoidance during change implementation
Assist in continual service improvement plans across a cross functional team to ensure quality products and services are provided to our customers
Provided critical business documentation and training as a key player in successfully deploying a new IT Service Management suite
Administered a SharePoint team site migration project
Provide mentorship to a number of employees seeking to further their career